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Departments

Tech Trends

For the Record

State agencies start putting public data online.

Best Practices

Necessary Over New

Business needs drive technology upgrades in one Michigan county.

Best Practices

Centralizing IT Systems

Amidst shrinking revenues and growing IT demands, counties collaborate to provide services to constituents and departments.

Case Study

A 311 Culture Shock

Charlotte simplifies government information with a nonemergency call center, but getting the service running is another story.

Tech Forward

Discovering the Wonders of WiMAX

Cities and counties are beginning to take a chance on 802.16 technology to build high-speed municipal wireless networks.

Tech Focus

Bracing for the Unknown

State and local governments approach disaster recovery planning as a work in progress.

Features

Feature

Ahead of the Storage Curve

Leading state investors are fully embracing storage technologies and delivering innovative services.

Feature

Real ID Starts and Stops

Release of the Real ID proposed rules does little to stem controversy and confusion.

Feature

Cool, Green Glow

States warm to IT initiatives that both improve operations and help meet energy efficiency mandates.

Opinion