NASCIO 2017: Citizen Input Drives Digital-First Services

State IT leaders say that gathering insights from users is a must before deploying citizen-facing services. 

<ul>
<li>Dave Weinstein, CTO, State of New Jersey&nbsp;</li>
<li>Dewand Neely, CIO, State of Indiana</li>
<li>Todd Kimbriel, CIO, State of Texas</li>
</ul>

<ul>
<li>Citizens' needs and preferences should drive the development of digital-first services.</li>
<li>An agile approach is key to ensure that services evolve as needed.</li>
<li>Building security into digital-first citizen services from the beginning is cheaper and more effective.</li>
</ul>

<p>Read more of our NASCIO 2017 <a href="event">https://statetechmagazine.com/nascio-2017">event coverage</a>.</p>