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CITizen

Experts Who Get State and Local IT

CITizen

CITizen

Experts Who Get State and Local IT

Technology is transforming state and local government. But in the public sector, IT is more than just hardware and software; it’s how those tools help improve services for residents and communities. Our CITizen blog drills down on specific topics that are timely and relevant at the state and local level.

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Person using computer at home

Citizens Benefit from Application Modernization and Identity Management
HybridRemoteWorking

The Right Conferencing Tools Can Promote Meeting Equity
Person searching and applying for a job online

Care for Hungry Applications Ensures a Smooth Citizen Experience
Person accessing services online

Cloud Migration Eases the Burden of Technology Lifecycle Management
ST Cyber Resilience Hero 2

Local Governments Should Augment Cyber Resilience to Mitigate Cyberattacks
Person using AI chat service

State and Local Agencies Can Improve the Citizen Experience with AI Customer Service
People and modern technology connection

Data Dashboards Provide True Citizen Service Through Analysis
People preparing to vote

6 Steps (and More) for Improving Election Security for Local Agencies
Modern cityscape and communication network concept

How State and Local Governments Are Working Toward Vision Zero
Person analyzing financial data

Cybersecurity Grants Fund Shared Services for State Governments
Business, Technology, Internet and network concept. Audit business and finance concept.

First Responders Can Audit Their Digital Footprint to Set Priorities
Artificial Intelligence processor unit. Powerful Quantum AI component on PCB motherboard with data transfers.

How State CIOs Can Promote Responsible AI Use
Team of coworkers meeting

Agencies Can Simply Streamline to Reduce Technical Debt
Person working in emergency call center

How to Ensure Continuity of Operations During Emergencies
Challenge of business concept. Group of businesspeople climbing a mountain. Teamwork. Success.

Resilience for the State Government Enterprise
Citizen services

State and Local Agencies Should Seize the Moment to Enhance Digital Services
Person reviewing data analytics

IT Officials Can Gain Tremendous Data Management Value from Small Steps
Shot of two professionals working on a laptop in an office.

How State and Local Agencies Can Transition to Windows 11
Surveillance cameras

Modernizing Video Infrastructure for Sharing and Interoperability
Programmer working on computer

States Should Appoint Chief Privacy Officers and Give Them Authority
Encryption with a padlock icon on the virtual interface.

Local Technology Leaders Share Their Top Priorities
Supply chain containers

Why State and Local Governments Need a Good Supply Chain Strategy
Conceptual Digital Application

How Strategic Application Modernization Assessments Help Manage Legacy Systems

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