State & Local Government Technology News and Trends | StateTech Magazine

Customer Relationship Management

Management

NASCIO 2019: Biennial Survey Assesses State CIO Customer Relationships

NASCIO released a state survey covering top priorities, issues and trends for CIOs and how they work with state agencies.

Tennessee Deputy CIO JP McInnes

Digital Workspace

NASCIO 2019: States Work to Attract a Modern Workforce

Data Center

Data Center

NASCIO 2019: States Embrace Infrastructure as a Service

Ohio CIO Ervan Rodgers

Software

NASCIO 2019: How AI Will Help States' Big Data Analysis

Management

NASCIO 2019: Customer Relationship Management Takes Center Stage

Security

NASCIO 2019: Wisconsin Fosters Volunteer Cybersecurity Response Team

Security

NASCIO 2019: The Seldomly Asked Questions About Ransomware

Management

NASCIO 2019: Colorado CIO Theresa Szczurek Outlines the State's IT Vision

Security

NASCIO 2019: Texas CIO Credits Strong Governance for Ransomware Recovery

Security

As Ransomware Attacks Loom, Preparation Is Critical for Municipalities

Networking

Smart Cities Connect 2019: Philadelphia Eyes Initial Smart City Pilots

Subscribe to

Dashboard

How Next-Generation 911 Can Enhance Public Safety

NG911 enables emergency services to run on an IP net
San Francisco Bans Use of Facial Recognition Tech by City Agencies

The city will become the first in the U.S> to blo
4 Ways to Make Mobile Field Devices Work

State and local agencies should follow these tips to
San Francisco Considers Banning Facial Recognition Tech

The proposed legislation would also place new rules
BlackBerry Aims to Aid Smart Cities with Security Credential System

The service will allow autonomous and connected vehi
NYPD Suspends Use of Some Body Cameras After One Explodes

The New York City Police Department pulled 3,000 bod
LA Looks to Team with AT&T on Smart City Tech

The City of Los Angeles and the telecom giant are in
West Virginia to Use Mobile, Blockchain-Based Ballots in November

The state will use the technology as an alternative

See all

Cloud

See All

Nebraska CIO Ed Toner consolidated data services for 22 state agencies but also discovered widespread interest in the project among the state's counties.

Cloud

States Find Security and Savings in Private Clouds

Consolidating data centers provides redundancy and cost reductions for agencies, IT officials say.

The SC3-cpSriA action cluster tested the secure cloud architecture on a network of city-owned LED smart streetlights in Syracuse, N.Y.,

Cloud

How a Secure Cloud Architecture Can Help Smart Cities

Utah CIO Michael Hussey finds a hybrid cloud model to be an obvious choice to meet the demands of some state applications.

Cloud

States and Cities Take Advantage of All Options with Hybrid IT

Eric Horvath, Director of Public Works for South Bend, Ind., applied cloud services to solve a problem that couldn't be seen physically.

Cloud

Municipal Utilities Turn to the Cloud to Gain Visibility and Control Costs

Videos

See All

NASCIO 2019: States Work to Attract a Modern Workforce

State government IT shops are searching for younger workers to replace older, retiring employees. To do so, they're modernizing the technology they use.
NASCIO 2019: How AI Will Help States' Big Data Analysis

In the years ahead, artificial intelligence tools will help state governments analyze the reams of data they collect more efficiently so that agencies can improve services faster for residents.
NASCIO 2019: Customer Relationship Management Takes Center Stage

CRM is becoming a major part of a state CIO's role as they seek to understand state agencies' IT needs and how they can meet them.
NASCIO 2019: The Seldomly Asked Questions About Ransomware

These days, every state IT leader is aware of the threat of ransomware. But what are the questions they forget to ask about it and how to respond?
NASCIO 2019: Colorado CIO Theresa Szczurek Outlines the State's IT Vision

Colorado is executing on an IT modernization program to increase efficiency and transparency of, and resident satisfaction with, state services.

Keep Reading

Smart Cities Connect 2019

Management

Smart Cities Connect 2019: Best Practices for Smart City Success

Chicago police officers

Public Safety

Smart Cities Connect 2019: FirstNet Empowers Public Safety, Say First Responders

Smart transportation smart cities

Networking

Smart Cities Connect 2019: How to Make Smart Transportation a Success

Colorado Springs, Colorado

Networking

Street Smarts: Colorado Springs Moves Deliberately Toward a Smart City Future

Facial recognition technology

Public Safety

What Is the Future of Facial Recognition Technology?

Anti-phishing in government

Security

Anti-Phishing Best Practices for State and Local Governments

Shaking hands CIO office

Management

Why State CIOs Are Renewing a Focus on Customer Relationship Management

Jonathan Schultz, Emergency Services Director for Niagara County, N.Y., says the county’s video wall technology is easy to use. “It’s set up like a control panel. Just drag and drop from any desktop.”

Hardware

State and Local Officials See Details Clearly with Video Walls

Stakeholder meeting

Management

NASCIO President James Collins Provides a Peek at NASCIO 2019

Virginia Beach CIO Peter Wallace oversees deployment of Internet of Things sensors around his city.

Networking

Edge Computing Empowers Smart City Solutions in Disparate Locations

Copyright © 2019 CDW LLC 200 N. Milwaukee Avenue, Vernon Hills, IL 60061