Sep 04 2026

How Tennessee Uses Edge Technology To Bring Driver Services Closer to Citizens

Tennessee uses cellular-connected self-service kiosks to reduce DMV wait times and make driver services available in convenient locations across the state.

Participants

    Matthew Drewes, Executive IT Director, Tennessee Department of Safety & Homeland Security

    Griffin Curcio, Executive Account Manager, CDW

Video Highlights

  • Tennessee uses self-service kiosks to reduce DMV wait times and give residents easier access to routine driver services.
  • Ruggedized cellular technology connects kiosks placed in locations without state network access, including libraries, police precincts and academic institutions.
  • The state has deployed about 200 kiosks, plans to add roughly 100 more and may expand the program further based on demand.