NASCIO 2023: CIOs Explore the Potential of Generative AI in State Government

Generative AI is poised to be the most disruptive and transformative technology of our time. How can states leverage its potential and mitigate the associated risks? Alaska CIO Bill Smith and Texas CIO Amanda Crawford discuss, and share AI use cases from their states.

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Bill Smith, CIO, Alaska

Amanda Crawford, CIO, Texas

• Natural language processing can help states better engage with citizens.
• States rolling out emerging technologies such as generative AI must do so methodically to keep citizen data secure.
• Texas established an AI Advisory Council to examine AI's role in government and determine how to use it responsibly.