Workforce agencies experience easier operations with cloud technologies. But cloud-hosted systems “make a lot of sense for all kinds of reasons,” says Aaron Snow, a fellow at Georgetown University’s Beeck Center for Social Impact and Innovation.
The Beeck Center is working with the National Association of State Workforce Agencies to help state employment agencies that receive federal grants achieve their modernization priorities, he says. Cloud migration is especially attractive to agencies that struggle with aging in-house UI systems, but it’s also a way to gain access to new tools and computing resources that will help them improve their services over time.
“When you inevitably want to upgrade or need to scale, being in the cloud gives you more options,” Snow says. “It allows you to be more adaptable and responsive to usage spikes,” for example, “and it helps you evolve with policy changes and citizen needs and expectations.”