Software as a Service

CLOUD

State and Local Government Cloud Solutions

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CLOUD

State and Local Government Cloud Solutions

State and local government agencies are following the lead of federal agencies and migrating their data to the cloud. Besides eliminating the cost of maintaining an aging infrastructure, the cloud helps state and local governments meet agency-specific needs and garner the same benefits as the private sector.

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Smarter Government: How Buffalo, N.Y., Took Its 311 Call Center Virtual

Oswaldo Mestre

Smarter Government: Buffalo’s 311 Call Center Assists Citizens Virtually

ServiceNow Streamlines Operations and Improves Customer Experience

modern digital government services

Transitioning to Digital Service Delivery Starts with Identifying Citizen Needs

Oswaldo Mestre, Director of Citizen Services for Buffalo, N.Y.

U.S. Cities Upgrade Their Call Centers for More Flexibility

Virtual Desktop Infrastructure, VDI

When Is VDI the Best Fit for Local Governments in 2020?

Hybrid cloud in government

Hybrid Cloud Addresses the Unique Concerns of Government

Eric Horvath, Director of Public Works for South Bend, Ind., applied cloud services to solve a problem that couldn't be seen physically.

Municipal Utilities Turn to the Cloud to Gain Visibility and Control Costs

Elizabeth Tanner, Director of Rhode Island’s Department of Business Regulation, sees transparency and convenience in her state’s e-permitting system.

Cloud Migration Takes the Pain Out of Permitting Processes

Cloud Certifications enhance employee cloud security and architecture skills

The Cloud Certifications State and Local Government Employees Need

Graham Quinn, Executive Director of Philly311, eliminated antiquated servers, upgraded telephony, and implemented a radically different 311 system by moving to the cloud.

Cities Move 311 Systems to the Cloud and Improve Citizen Services

4 Ways Outsourcing Can Help Improve Local Agency IT Operations

Q&A: Arizona CTO Jason Simpson Is on the Front Line of Statewide Cloud Migration

Libraries Expand, Future-Proof Services with the Cloud

Brian Mithen, Network and Systems Administrator for the Topeka and Shawnee County Public Library, says implementing hyperconverged infrastructure has future-proofed the data center

New Technology Helps State and Local Teams Advance the Data Center

Pay Attention to Cloud Security Needs in State and Local Government

Mobility, Millennials Spark Need for Collaboration as a Service

NASCIO 2016: States' Use of Cloud Computing Evolves

Google Apps Empowers Governments to Rethink Productivity and Collaboration

Citizens Want Self-Service Solutions From State and Local Governments; Technology Can Help

Q&A: Wyoming CIO Explains How the State Made Its Move to Google Apps

Battle in the Clouds: Google Apps for Work Vs. Office 365

State and Local Governments in Indiana, Iowa Seek Flexibility Via File-Sharing Tools

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