Centralizing IT Systems
Amidst shrinking revenues and growing IT demands, counties collaborate to provide services to constituents and departments.
A 311 Culture Shock
Charlotte simplifies government information with a nonemergency call center, but getting the service running is another story.
Discovering the Wonders of WiMAX
Cities and counties are beginning to take a chance on 802.16 technology to build high-speed municipal wireless networks.
Bracing for the Unknown
State and local governments approach disaster recovery planning as a work in progress.
Ahead of the Storage Curve
Leading state investors are fully embracing storage technologies and delivering innovative services.
Real ID Starts and Stops
Release of the Real ID proposed rules does little to stem controversy and confusion.
Cool, Green Glow
States warm to IT initiatives that both improve operations and help meet energy efficiency mandates.
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