New York

Colleagues talking

Management

Digital Employee Experience: Why Government Is Shifting to Proactive IT

Governments use DEX platforms to reduce downtime, automate support and improve hybrid workforce productivity.

Nick Crispino, Information Systems Manager for Newburgh, N.Y., can now help more city employees at a faster pace thanks to virtual desktop infrastructure

Digital Workspace

Cities Turn to Remote Access Tools to Support the Business of Government

30 State and Local IT Influencers worth a follow

Internet

30 State and Local Government IT Influencers Worth a Follow in 2021

Oswaldo Mestre, Director of Citizen Services for Buffalo, N.Y.

Cloud

U.S. Cities Upgrade Their Call Centers for More Flexibility

RPA Technology

Software

Fact or Fallacy: RPA Can Boost Agencies Quickly and Inexpensively

Syracuse

Networking

Street Smarts: How Syracuse, N.Y., Built a Foundation for Innovation

Cloud assessment

Cloud

State and Local Agencies Optimize With Cloud Assessments

Infrastructure as Code

Cloud

Infrastructure as Code Helps Governments Respond Faster to Threats

New York City

Management

What Other Cities Can Learn from New York’s Innovation Fellows

Syracuse, N.Y.

Networking

Q&A: Syracuse, N.Y., Mayor Ben Walsh on the Importance of Expanding Connectivity

Smart Cities to Watch

Networking

8 Smart Cities to Watch in 2020

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