Articles By Jessica Balen

About the Author:

Jessica Balen is a freelance writer for the CDW family of magazines.

Person using computer

Artificial Intelligence

How AI TRiSM Can Be Applied to the Public Sector

The Gartner framework helps agencies secure, monitor and govern artificial intelligence systems while building public trust responsibly.

Colleagues reviewing data

Security

Observability vs. Monitoring: What State and Local IT Teams Need To Know

Person holding laptop

Data Analytics

What Is Data Sovereignty in the Context of the Public Sector?

Engineer testing cables

Security

Connecticut’s CISO Pushes a Unified, Outcome-Driven Cyber Strategy

Coworkers collaborating

Cloud

What Is Configuration Drift, and How Can Governments Manage It?

People in data center

Cloud

Data Security Posture Management Has Become Essential for Governments

Person on the phone

Security

Vulnerability Exploitability eXchange: Smarter Patching for State and Local IT Teams

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Software

Phoenix Taps Adobe DX To Unify Websites, Streamline Services

Automated security

Security

The NIST OSCAL Framework for State and Local Governments

Engineer working on a digital tablet near communications tower

Networking

Why Wireless Site Surveys Are Critical for Wi-Fi 7 in State and Local Government

Coworkers talking

Artificial Intelligence

Tech Trends: Why AI Is a Top Management Priority for State and Local Agencies in 2026

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