In This Issue:
Focus on Unified Communications

WEB PORTALS: City Adopts E-Government >
CONVERGENCE: Implementing Unified Communications >
WINDOWS 7: Managing Multiple Active Firewall Profiles >

DECEMBER ISSUE

 December 16, 2009  
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Case Study  

Web Portals Provide Efficiencies
Ohio city embraces online transactions

Cuyahoga Falls offers online bill payment and other e-government services through IBM WebSphere Portal Server and Tivoli. Nearly 20 percent of the city's customers pay their bills online.

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Tech Trends  

Implementing Unified Communications
Convergence boosts efficiency

The Missouri Department of Conservation and Bernalillo County Metropolitan Court integrate Voice over IP with e-mail to improve employee productivity and facilitate collaboration.

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Tech Tips  

Windows 7 Multiple Active Firewall Profiles
Use this OS feature to protect connections

Tap firewall flexibility in Microsoft Windows 7 to enable Public, Private and Domain firewalls to be active on a computer simultaneously, giving each type of connection its own degree of protection.

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Product Review  

Avaya one-X Deskphone 9650
IP phone features speech recognition and call clarity

Our review of the Avaya one-X Deskphone 9650 finds that the IP telephone delivers an excellent user experience. The device offers a multitude of buttons and functionality.

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White Papers

Networking and Unified Communications: Technology helps agencies improve government operations and decrease costs

E-Rate for Libraries: The discount program can give your library a technical boost

Reference Guide

Networking and Unified Communications: Simplifying communications

Webinars

Microsoft Unified Communications: Innovations in collaboration

Community

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ARRA

Visit the ARRA Solutions Center

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