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Jul 29 2025
Security

Review: Zscaler Private Access Streamlines Government Operations

This platform enforces zero trust security through the principle of least privilege.

Keeping data and its corresponding systems safe for government employees with hybrid work environments can be challenging for any IT security team. In the past, I have worked with IT security to help categorize which teams and user groups had access to which applications and files as part of redundant mapping exercises designed to reinforce security and compliance reporting. These types of activities burn a lot of time and resources, depleting productivity.

With those challenges in mind, companies such as Zscaler are changing the way users access resources to deliver not only security but also increased productivity. Zscaler Private Access promises to boost security with a zero-trust solution that connects authorized users directly to sanctioned, private applications without access to the network.

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As a cloud-delivered, zero-trust network access solution, ZPA offers a compelling alternative to any state and local government agency looking to remove legacy VPNs or perimeter-based security models and move to something more scalable, sustainable and secure. Departments of all sizes could help IT security staff dramatically reduce cyber-risk while significantly improving application performance and productivity.

ZPA reduces the attack surface by hiding applications from the internet. I tested Zscaler by using the same application while traveling the farthest possible distance in the United States from my home network on the East Coast all the way to Hawaii. I wanted to see if we could detect any lag when using Zscaler in my home office compared with working from the Hawaiian Islands, far from all of my data and applications.

Reducing Exposure to Denial-of-Service Attacks

In Hawaii, I noticed that because all connections are outbound-only with ZPA, the solution effectively reduced exposure to specific types of attacks such as those that use denial-of-service techniques. The platform also removes all open, inbound firewall ports, further securing the network since the incoming traffic isn’t routed through an internal network. Instead, it’s brokered through the Zscaler cloud via lightweight Zscaler App Connectors.

While on the island of Oahu, I also noticed that the same rapid setup and integration to mission-critical applications occurred whether we were on the more remote north or western shores, at the center of the island or in the busy metropolitan center of Honolulu.

READ MORE: State governments automate user privileges to assist with identity management and access.

Accessing Internal Resources Without a Network

Unlike a traditional VPN, using Zscaler Private Access does not require users to connect to a network or establish direct paths to internal resources. As a software-defined, cloud-based solution, ZPA provides secure access to internal applications without placing users on the network. It uses a brokered, identity- and context-based authentication model to provide access to critical resources, based on zero-trust principles to ensure data security and integrity.

From a security operations center perspective, because ZPA separates application access from network access, the solution can reduce all attack vectors and the overall vulnerability surface, minimizing lateral movement. For CISOs, this capability empowers networks with a key security advantage for handling sensitive data. This approach also supports access to applications across multicloud environments, data centers and hybrid architectures, which makes it ideal for complex IT environments.

Zscaler Private Access

 

Because ZPA only secures users who have access to authorized applications based on contextual factors such as identity and location, it’s compliant with the Cybersecurity and Infrastructure Security Agency’s Zero Trust Maturity Model. This model requires a stringent process for identity verification and continuous monitoring, which ZPA complies with and easily achieves.

Work on the go and from remote locations for state and local government users will always present a challenge for IT security teams. But with security applications such as Zscaler, CISOs can rest easy knowing their jurisdictions are better protected.

SPECIFICATIONS

PRODUCT LINE: Cloud-based zero-trust network access solution
VERSION: Professional Edition
SOFTWARE TYPE: Subscription 
SUBTYPE: Online and appliance-based services
LICENSE: Annual, per user

RELATED: Cisco Duo helps governments anchor identity for zero-trust deployments.