Artificial intelligence allows cybercriminals to automate and scale their attacks. Agencies need robust cyber resilience programs not simply to protect against these new threats but also to recover when they succeed. That starts with combining cybersecurity, business continuity and disaster recovery practices.

States and cities are working hard to expand access to citizen services through centralized, secure portals that require unique citizen identifications and authentication for access. Identity and access management is the key to making citizen services as accessible as they are secure.

Artificial intelligence allows cybercriminals to automate and scale their attacks. Agencies need robust cyber resilience programs not simply to protect against these new threats but also to recover when they succeed. That starts with combining cybersecurity, business continuity and disaster recovery practices.