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  In This Issue: Focus on Unified Communications

CONVERGENCE: N.Y. County Sees Big Savings
PRODUCTIVITY: UC Enables Smarter Work
MOBILE: Combining UC with Mobility
REVIEW: Cisco 3945e Integrated Services Router

Nov. 8, 2011  

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    Online Help Today for Tomorrowís Technology Challenges  
Case Study  

UC Transforms Broome County
Unified communications keeps service levels high in tough times for this rural New York county

Staffers in Broome County, N.Y., reap dramatic productivity benefits from unified communications. From IM to PC-based calling, the technology lets the county keep service levels high in these challenging economic times.

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Tech Trends  

UC's Gradual Evolution
Unified communications lets governments add productivity apps at their own pace

UC increased efficiencies and cut costs in Gaston County, N.C., and Santa Rosa, Calif. Gaston County reports savings of $95,000 annually on its legacy phone costs, and Santa Rosa officials say maintenance costs are down.

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Tech Tips  

Going Mobile with UC
Follow these six tips for a more successful rollout of mobile UC apps

Careful planning of APIs, mobile connections and device management will ensure success when your organization rolls out mobile unified communications applications.

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Product Review  

Cisco 3945e Integrated Services Router
New router from Cisco Systems geared for branch-office deployments

This next-generation router from Cisco Systems lets IT departments virtualize their satellite offices while supporting the latest video, graphics and UC applications.

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Can We Collaborate?

State and local government IT leaders talk about the values of collaboration and cooperation.


Reference Guide

Unified Communications and Collaboration: Connecting staff and resources for greater organizational efficiency.

White Paper

Unified Communications: Collaboration technologies yield staffing, productivity and budget efficiencies for agencies.

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