Feature

Ash Nathaniel

Cloud

State Governments Enhance Productivity and Efficiency With Collaboration Platforms

Whether in the same room or another city, government employees can gain access to an assortment of tools with the right platform.

Eric Horvath, Director of Public Works for South Bend, Ind., applied cloud services to solve a problem that couldn't be seen physically.

Cloud

Municipal Utilities Turn to the Cloud to Gain Visibility and Control Costs

Brett Schneider, Executive Director of the Bexar Metro 911 Network, manages a state-of-the-art facility with robust audio and visual communications.

Public Safety

Upgraded 911 Call Centers Boost Interoperability and Unity

Paula Richardson, Assistant IT Director of Wake County, N.C., sees county employees take joy in finding new ways to solve old problems

Management

Local Governments Experiment with Innovation Labs

Elizabeth Tanner, Director of Rhode Island’s Department of Business Regulation, sees transparency and convenience in her state’s e-permitting system.

Cloud

Cloud Migration Takes the Pain Out of Permitting Processes

Afton Terry oversees parking citations for the city of Long Beach, Calif., which now uses a faster, simpler Samsung Galaxy for tickets.

Digital Workspace

Versatile Mobile Devices Speed Up Work for Local Officials in the Field

Suleima Salgado, Director of Telehealth, Telemedicine and Rural Health Initiatives for the Georgia Department of Public Health, oversees medical solutions in 159 counties.

Networking

With Telehealth, States Deliver Care to Remote Areas

Herminio Rodriguez, IT Director for Sarasota, Fla., recovered from a ransomware attack by using Veeam Software Backup & Replication.

Data Center

Cities and States Battle Ransomware Threats with Remote Backup Solutions

Mike Morrow (right), Manager of Technical Infrastructure for Ottawa County, Mich.,

Data Center

Offsite Data Storage Helps Local Agencies with Disaster Recovery

San Antonio Municipal Court Manager Jason Tabor spearheaded an effort to use videoconferencing to support remote court hearings.

Digital Workspace

State and Local Court Systems Adopt Videoconferencing to Save Time and Money

Minnesota CISO Aaron Call

Security

States Thwart Cyberthreats Farther from Their Targets

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