Feature

Missi chatbot

Artificial Intelligence

Chatbots Open the Door to State Government Access

Generative artificial intelligence powers messengers that unify data to better serve citizens.

Jefferson McMillan-Wilhoit, Director of Health Informatics and Technology for Illinois's Lake County Health Department,

Digital Workspace

Collaboration Tools Connect Health Agencies Working Remotely in a Crisis

Birch Barron

Cloud

Local Officials Harness Cloud Capabilities for Emergency Management

Closing the digital divide

Hardware

Cities and Counties Help Students Learn Online with Computers, Broadband Access

Cloud assessment

Cloud

State and Local Agencies Optimize With Cloud Assessments

Bobby Miller, IT Help Desk Specialist for the Southwest Virginia Regional Jail Authority, coordinated the remote installation of new Cisco phones for his agency.

Management

How State and Local Agencies Are Embracing Remote Installations

“We need to look at fiber connectivity and broadband accessibility the same way we look at gas, water and electricity,” says Michael Pegues, CIO of Aurora, Ill.

Networking

Why These 3 Locales Are Smart Cities to Watch

Gayle Davis, Dallas County Communications Manager for IT Network Operations, says she has seen a big increase in productivity thanks to the use of video communications.

Digital Workspace

State and Local Courts Embrace Video Magistration Amid the Pandemic

Real-time crime center

Data Analytics

Police Enhance Situational Awareness with Real-Time Data

Videoconferencing tools

Digital Workspace

State and Local Agencies Augment Their Telework with Video

Log Data

Data Analytics

State and Local Agencies Gain Visibility from Centralizing Logs

Copyright © 2026 CDW LLC 200 N. Milwaukee Avenue, Vernon Hills, IL 60061
Do Not Sell My Personal Information