The Pursuit of Perfection
In an age of ever-evolving systems capabilities, security is the quest that never ends. That’s not a value judgment; it’s just the nature of the game.
We have to ensure that we explore every possible avenue to foil hackers, short-circuit information crooks, thwart terrorists from causing untold mayhem, prevent voter fraud and simply make sure we don’t inadvertently lose vital information.
Two governments -- a small county and a large city -- use GIS and GPS to deliver more services, more quickly.
Finding the right balance between technology visionaries and pragmatic managers is essential to IT effectiveness and productivity.
With the 2008 elections looming, e-voting picks up steam as election boards seek paper trails to be ready for recounts and system glitches.
How Zachman's enterprise architecture framework can help agencies approach SOA and stay afloat now that they run in “Internet time.”
Alabama Takes Lead on Wireless Justice Net
Where in the World Are They?
Rugged Racks Can Keep IT Dry
Leveraging a citywide wireless project, says Leonard Scott, MIS Business Unit manager for Corpus Christi, Texas
New ROI Approach Puts "Public Value" Front and Center
Learn how Michigan detects and brings unmanaged systems in line before hackers or viruses can find and exploit them.
Well-crafted end-user surveys can unearth problems and offer actionable insights. Here's how.
Low-cost, easy-to-install wireless bridges allow campuswide access at Missouri's aging prisons.
The search for cost efficiency leads airports to blend wireless video into existing security applications.
Florida's Sarasota County joins a growing number of governments deploying IT best practices to improve their help desks.
Wanted: Skilled IT Workers
Many U.S. organizations, government and otherwise, tap information technology talent from foreign countries such as India and Poland — not just because it costs less but also because it is difficult to find enough help here.
Don't Forget the End User
Considering the proliferation of cross-organizational initiatives, it’s often easy to forget what our government-systems capabilities are designed to do in the first place: to properly and adequately serve the end user, whether a government employee or a taxpayer.
Unfortunately, today’s collaborative and consolidated landscape means that users can become detached from the designers, installers and technical services people who make sure systems are up and working properly.