Accessible and Secure

States and cities are working hard to expand access to citizen services through centralized, secure portals that require unique citizen identifications and authentication for access. Identity and access management is the key to making citizen services as accessible as they are secure.

Artificial intelligence allows cybercriminals to automate and scale their attacks. Agencies need robust cyber resilience programs not simply to protect against these new threats but also to recover when they succeed. That starts with combining cybersecurity, business continuity and disaster recovery practices.

The key to successfully warding off or recovering from a ­cybersecurity incident is to be prepared. Yet many state and local agencies do not have an effective cybersecurity incident response plan in place. Agencies can build an IR plan in manageable steps, following four key sections: organization, protection, detection and recovery.

State and local agencies face an array of sophisticated cybersecurity threats, including from nation-state actors, but a strong incident response plan creates resilience. CDW provides a wealth of resources to help agencies plan, instrument their networks and respond to cybersecurity incidents.