Jun 02 2020

How Windows Virtual Desktop Supports Remote Working

This solution maintains the security and productivity of government work-from-home users.

Working from home creates challenges to the usually simple delivery of apps and data to users. Windows Virtual Desktop provides security at a fraction of the cost of traditional virtual desktop infrastructure. Client virtualization isn’t anything new and has been available in the cloud for several years. 

Here are a few of the features available in WVD, Windows 10 multi-session and Office that can assist workers’ productivity and also keep data secure:

How to Secure Windows Virtual Desktop 

Windows 10 multi-session, which is only available as part of WVD, is the enterprise version but allows multiple users to utilize the same host. It’s the same arrangement as Windows Server Remote Desktop Services, but with a client operating system that improves performance and application compatibility. This just about removes the need to assign static desktops to specific users. Being able to use the host resources more efficiently will also reduce costs and complexity.

In most cases, if an agency is properly licensed for WVD and Office 365, it already has what is required to enable conditional access and multifactor authentication. MFA has been proved to block 99.9 percent of account hacking attempts. 

Productivity Gets a Boost with Windows Virtual Desktop 

In the past, Office 365 and its associated services, as well as Office Pro Plus, may not have run correctly or efficiently within a client virtualization solution such as WVD. But Microsoft has taken great strides to ensure its client applications, such as OneDrive for Business and Outlook, can run successfully.

One improvement to Office 365 is Microsoft Teams, which has been optimized to ensure minimal disruption to work. Users can right-click an item in their calendars to start a chat with meeting participants, for example.

The Best Ways to Increase Collaboration 

Focus on the real-time collaborative features of Office 365; for example, CDW recommends sharing documents through OneDrive for Business, via either the browser or the sync client installed within the WVD Host instance, rather than through Outlook email.

Another step is to quickly enable group collaboration via Microsoft Teams and its single pane of glass. This not only allows users to share group documents (rather than files shares) but also leverages persistent and one-to-one chat capabilities to ensure no key interaction goes missing.

Users can also take advantage of the built-in metrics within Office 365 to grab critical insights into how agency employees leverage these technologies. The built-in Office 365 adoption pack and workplace analytics tool leverage Power BI to help leaders and managers see how best to uplift the end user’s knowledge of the tools and provide directed communication for enabling more productive and collaborative ways of working.

kupicoo/Getty Images