Software
Smarter Government: El Paso, Texas, Connects Unhoused People with Resources
Nicole Ferrini, climate and sustainability officer for the city of El Paso, Texas, was on a mission to give unhoused people access to the resources they need. So, she focused on what many of them already have access to: internet-connected devices. With help from Cisco, she led the creation of El Paso Helps. This online portal connects unhoused citizens with government services in just one or two clicks.
Learn how she used Webex to create an intuitive, accessible interface for El Paso’s unhoused population.
Participants
Nicole Ferrini, Climate and Sustainability Officer, El Paso, Texas
Gary DePreta, Senior Vice President for Public Sector, Cisco
Video Highlights
- During COVID-19, El Paso’s homeless population struggled to connect with city resources.
- El Paso Helps is an online resource that helps homeless residents access assistance.
- Cisco’s technology helped the city create a simple interface to connect people with a variety of government services.
