Virginia

Police dispatch

Cloud

Richmond Reclaims ‘Precious Seconds’ in 911 Calls With Amazon Connect

The Virginia city has reduced emergency call wait times, saved money and lowered the burden on human dispatchers.

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Software

How Platform Engineering and Artificial Intelligence Improve Each Other

Winchester, Va.

Software

Local Governments Are Developing Early AI Use Cases, CIOs Say

Customer service center, CRM software, and artificial intelligence

Software

State and Local Organizations Assess Using AI Responsibly

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Software

NASCIO Releases ‘AI Blueprint’ for State Agencies

Person being hired at a new job

Management

Embrace the ABCs to Close Government Talent Gaps

Enterprise management

Management

NASCIO 2023: Keys to Good Enterprise Portfolio Management

Programmer working on computer

Security

States Should Appoint Chief Privacy Officers and Give Them Authority

Illustration of eye and fingers on cyberspace background.

Cloud

Unified Communications Boosts Productivity for Government Employees

Shot of a businessman and businesswoman using a laptop together in a modern office.

Management

The Power of E-Procurement: Revolutionizing State Procurement

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Software

ChatGPT Offers Potential Project Gains for State and Local Agencies

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