Software
NASCIO 2024: CIOs Identify Their Top AI Use Cases and Opportunities
State CIOs have already implemented multiple use cases for artificial intelligence; others are exploring opportunities that can enhance citizen services, improve employee productivity and even save lives.
Five CIOs and one CTO in attendance at NASCIO 2024 discuss the current and future AI use cases that excite them most.
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Participants
James A. Weaver, CIO, North Carolina
Sanjay Gupta, CIO, Illinois
David Edinger, CIO, Colorado
Liana Bailey-Crimmins, CIO, California
Stephen Miller, CTO, Washington, D.C.
Robert Osmond, CIO, Virginia
Video Highlights
- North Carolina is using ChatGPT to modernize its 40-year-old code.
- Intelligent document processing is a popular use case among state CIOs.
- Washington, D.C., is creating conversational citizen services.
- Virginia’s AI registry is crowdsourcing new use cases from state employees.
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