Virginia

Police dispatch

Cloud

Richmond Reclaims ‘Precious Seconds’ in 911 Calls With Amazon Connect

The Virginia city has reduced emergency call wait times, saved money and lowered the burden on human dispatchers.

rural broadband digital divide

Internet

Closing the Digital Divide in Rural America

RPA Technology

Software

Fact or Fallacy: RPA Can Boost Agencies Quickly and Inexpensively

Bobby Miller, IT Help Desk Specialist for the Southwest Virginia Regional Jail Authority, coordinated the remote installation of new Cisco phones for his agency.

Management

How State and Local Agencies Are Embracing Remote Installations

Fusion Centers and Public Safety

Public Safety

What Are Fusion Centers and What Kind of Technology Do They Use?

Cloud-enabled data center

Data Center

Virginia Boots Up New Cloud-Enabled Data Center

Digital Services

Management

NASCIO 2020: The Rapid Rise of Digital Services

Mike Hussey

Digital Workspace

NASCIO 2020: Lessons Learned from the Shift to Remote Work

Danielle Cox

Security

NASCIO 2020: How States Are Securing Remote Work Environments

Anthony Ramos, Milwaukee County’s IT Manager of Infrastructure, knew his county had to move forward with network upgrades despite the challenges.

Networking

Refreshing Network Switches Pays Big Dividends for Counties

E-procurement

Management

E-Procurement Simplifies Acquisition for State Governments

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