A Fit for Government IT

The city of Fort Wayne, Ind., has embraced Six Sigma methodology in many areas of government and has a well-documented track record. Since 2001, the city has achieved more than $25 million in savings from using Six Sigma practices.

Our implementation has been aided by Scott Lasater, a nationally recognized Six Sigma expert with the TQM Network (Lasater trained former General Electric CEO Jack Welch when the company took a serious interest in the methodology). Former Fort Wayne Mayor Graham Richard captured many examples of the city's Six Sigma exploits in his book, Performance is the Best Politics.