Georgia Technology Authority Now a Resource for Other Agencies
Now GTA has taken its approach to other state agencies.
“For GTA, this was actually an opportunity for us to get into the cloud. We ourselves hadn’t done that. We hadn’t started that initiative. It did take a little while for things to move in that direction. And in so doing, we learned what we needed to do as an agency for our customers,” Kagansky said.
In the initial cloud migration project with the Department of Revenue, GTA learned a lot that it applies to other migrations, including critical aspects of business planning.
“Now, if an agency wants to make a move, we know exactly what they need, and we can be a lot more responsive,” Kagansky said. GTA acquired the right mix of people by upskilling its staff through training.
“We were being much more dynamic, with a lot more choices available, and needed more training to make those choices,” he added.
Georgia CIO Shawnzia Thomas said GTA has now formalized its review of business cases. “We’re making sure the agency gets exactly what they want,” she said.
Thomas noted that Georgia agencies now have a choice of choosing Microsoft Azure or AWS for their cloud services. GTA has established a portfolio of products and services for state agencies to consider.
“We’re allowing the agencies to choose whichever of those two providers they like. We’re just here to support them,” Thomas said.
Georgia Department of Revenue Embraces Flexibility and Savings
The Georgia Department of Revenue today enjoys a modern suite of services from AWS, its cloud provider, Williams said.
The department now operates its Integrated Tax Solution, the state’s application for processing tax returns, on a modern platform. The migration from an on-premises server provided the Department of Revenue with increased flexibility while eliminating long-term costs associated with the legacy system.
“We anticipated saving 20 percent in recurring maintenance costs, but that number actually has been 40 percent,” Williams said. “It has been a great success.”
Some Department of Revenue personnel enjoyed working on the cloud migration project so much that they transitioned to working on cloud migration projects for other state agencies, Kagansky said.
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