NASCIO 2019: Colorado CIO Theresa Szczurek Outlines the State's IT Vision
Colorado CIO Theresa Szczurek took office in January, having previously served as co-founder of Radish Systems, a software firm that develops “voice with visuals” self-service and other live-assistance communication platforms. Under Gov. Jared Polis, Szczurek is working to make government services more efficient and to enable residents to access those services from anywhere, at any time. The state is also modernizing its applications, investing in artificial intelligence and chatbots, and testing new technologies in an innovation lab.
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Colorado CIO Theresa Szczurek
- Colorado is working on three main IT priorities: improving the efficiency and transparency of government services, cybersecurity, and virtual access to services.
- The state is reviewing and modernizing its catalog of 1,300 applications across 17 agencies.
- Colorado is piloting an AI-based chatbot to help residents navigate the state's benefits management system.