New York

Agentic AI

Artificial Intelligence

Agentic AI Turns Government Workflows Into Autonomous, Governed Systems

Artificial intelligence agents can help state and local agencies improve service delivery and extend resources.

Digital Services

Management

Governments Embrace Digital Services Amid the Pandemic

Smart Lake Erie

Networking

‘Smart Lake’ Technology Can Help States Monitor Water Health

Anthony Ramos, Milwaukee County’s IT Manager of Infrastructure, knew his county had to move forward with network upgrades despite the challenges.

Networking

Refreshing Network Switches Pays Big Dividends for Counties

Old woman using a tablet

Internet

NYC Gives Tablets to the Elderly to Close the Digital Divide

unemployment insurance

Cloud

How the Cloud Can Help States Process Unemployment Claims Faster

Legacy Data Center

Data Center

How States Should Address Legacy IT in a Crisis

Digital Innovation

Management

Better Digital Services Make for Happier Citizens

New York City CTO John Paul Farmer links enhanced digital services to restoring trust in government.

Management

Q&A: NYC CTO Farmer Focuses on Closing the Digital Divide

Terry Echols, Assistant Director of Adult Education Services at Cuyahoga County Public Library, encourages patrons to pursue credentialing with the library’s help.

Hardware

Looking for New Tech Skills? Turn to the Library

Public Wi-Fi networks

Networking

4 Considerations for Building Public Wi-Fi Networks

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