Tech Trends: Contact Center AI Improves Citizen Experience and Agent Workspace
State and local agencies are widely adopting artificial intelligence use cases for government hotlines.
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Through cloud migration, state and local governments can better prepare for emerging tech.
"El Paso Helps is an access point so El Pasoans in need can get services live and immediately.”
Nicole Ferrini, Climate and Sustainability Officer, El Paso
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New research from CDW can help you build on your success and take the next step.
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Agencies can and should collaborate more closely with internal stakeholders and cloud service providers to work toward cyber resilience by design.
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