Procurement Chief Documented the Process, Then Applied AI
In documenting the procurement process, Tanzosch identified a 10-step model. “We plan to help our users make sure each step is complete with ChatGPT,” he said. “The next step of that is to use it to help develop specifications in the solicitation document.”
“I have to stress: It’s not going to give us a final document. But it will give us something that is 80 percent there, and hopefully much better documents in the future,” he continued.
Tanzosch’s procurement office is currently training ChatGPT to assist in producing a solicitation document in accordance with the newly developed process documentation. The goal is to improve the experience of the procurement officers producing requests for proposals (RFPs). He emphasized that the artificial intelligence (AI) tool was not going to take away any jobs.
“We have to let our team know that automation is going to help you be better, stronger and faster,” Tanzosch said. “It’s like having a personal assistant on your shoulder.”
ChatGPT requires considerable guidance to produce a result that is acceptable to the purchasing team, he said. And procurement personnel must guide it to successfully produce a solicitation document.
“I first heard the term ‘prompt engineer’ about a month ago. I never heard that term before, and now I hear it all the time. So, I think a procurement prompt engineer is something we are going to try,” Tanzosch said. “How do you put that prompt engineer out there to get what you need in a solicitation document?”