Articles By Jacquelyn Bengfort

About the Author:

Jacquelyn Bengfort is a freelance writer based in Washington, DC. A social anthropologist by training, she writes on topics from education to the military, gender to fictional post-apocalyptic worldscapes.

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Eric Horvath, Director of Public Works for South Bend, Ind., applied cloud services to solve a problem that couldn't be seen physically.

Cloud

Municipal Utilities Turn to the Cloud to Gain Visibility and Control Costs

With smart meters backed by cloud services, cities see clearly how much water and energy is being used and where.

Los Angeles

Public Safety

Los Angeles Wants Tech to Liberate Police Officers from Administration

Graham Quinn, Executive Director of Philly311, eliminated antiquated servers, upgraded telephony, and implemented a radically different 311 system by moving to the cloud.

Cloud

Cities Move 311 Systems to the Cloud and Improve Citizen Services

digital number board fading from yellow to bright pink

Security

3 CISOs Weigh In on the Battle for Citizen Data Privacy

Hardware

Safer Elections Mean Newer Equipment, No Networks

Management

State and Local Governments Adapt to Changes Spurred by Millennials

Networking

5 Steps for Deploying a Smart Wi-Fi Strategy

Security

Getting Physical: Controlling Access to the Data Center

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