Articles By Jacquelyn Bengfort

About the Author:

Jacquelyn Bengfort is a freelance writer based in Washington, DC. A social anthropologist by training, she writes on topics from education to the military, gender to fictional post-apocalyptic worldscapes.

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Montgomery County (Pa.) CIO Anthony Olivieri began preparing for a telework environment as early as January.

Digital Workspace

How Agencies Moved Quickly to a Secure Telework Environment

Faced with a pandemic, states, counties and cities made the shift to remote work — in a hurry.

Anthony Ramos, Milwaukee County’s IT Manager of Infrastructure, knew his county had to move forward with network upgrades despite the challenges.

Networking

Refreshing Network Switches Pays Big Dividends for Counties

Lt. Billy Smith of the Tennessee Highway Patrol anticipates his agency will deploy up to 1,000 Panasonic Toughbooks.

Hardware

Tough Laptops Help Police with Data Collection and Retention

Eric Horvath, Director of Public Works for South Bend, Ind., applied cloud services to solve a problem that couldn't be seen physically.

Cloud

Municipal Utilities Turn to the Cloud to Gain Visibility and Control Costs

Los Angeles

Public Safety

Los Angeles Wants Tech to Liberate Police Officers from Administration

Graham Quinn, Executive Director of Philly311, eliminated antiquated servers, upgraded telephony, and implemented a radically different 311 system by moving to the cloud.

Cloud

Cities Move 311 Systems to the Cloud and Improve Citizen Services

digital number board fading from yellow to bright pink

Security

3 CISOs Weigh In on the Battle for Citizen Data Privacy

Hardware

Safer Elections Mean Newer Equipment, No Networks

Management

State and Local Governments Adapt to Changes Spurred by Millennials

Networking

5 Steps for Deploying a Smart Wi-Fi Strategy

Security

Getting Physical: Controlling Access to the Data Center

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