Feature

Missi chatbot

Artificial Intelligence

Chatbots Open the Door to State Government Access

Generative artificial intelligence powers messengers that unify data to better serve citizens.

ST82_F_Hayhurst

Data Center

Data Center Optimization Helps Agencies Do More with Less

Cloud

ServiceNow Streamlines Operations and Improves Customer Experience

Government IT modernization, illutstrated image of old mainframes

Cloud

How State Governments Let Go of Their Relationships with Mainframes

Virtual courtroom technology illustration

Internet

Courthouses Boost Audiovisual Capabilities for Virtual Hearings

Intelligent network management

Networking

Automated Network Management Offers Tighter Security, Increased Reliability

David Prince, IT Director for the Louisville Regional Airport Authority

Networking

U.S. Airports Boost Their Wi-Fi to Improve Travelers’ Experience

George W. Coleman Jr., left, IT Director for the Regional Transportation Authority of Northeastern Illinois, and Gerry Tumbali, Engineering and Technology Division Manager for the RTA, say they have seen improvements since their organization moved to new, cloud-based technologies.

Cloud

Cities Adopt Cloud Computing and IoT for Smarter Transportation

Nikki McCarty, Assistant to the Town Manager of Gilbert, Arizona

Internet

Some Cities Go Their Own Way to Close the Last Mile Gap on Broadband

Milwaukee CIO David Henke standing in a public park

Networking

Wi-Fi Expansion by City and State Governments Boosts Citizen Access to the Internet

Nick Crispino, Information Systems Manager for Newburgh, N.Y., can now help more city employees at a faster pace thanks to virtual desktop infrastructure

Digital Workspace

Cities Turn to Remote Access Tools to Support the Business of Government

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