How Texas Hopes Residents Will Benefit from TxT
A primary goal of TxT is to make accessing government services “easier, faster and more secure,” Crawford recently told StateTech. To realize this goal, TxT is available online and can be accessed via most browsers and across devices including computers, tablets and smartphones via the TxT application.
The TxT application is a newer addition and is meant to be a one-stop shop for residents accessing government services across multiple agencies. A personalized dashboard stores payment information and transaction histories, and residents can renew or replace their driver’s licenses or state IDs, renew vehicle registrations, or renew professional licenses.
Texas DIR expects to add more constituent-facing state agency services to the platform in the near future. As Crawford tells Government Technology, “The idea for Texas by Texas came from Texans. Texans want to spend more time doing the things they want to do and spend less time trying to navigate the web that government can be.”
TxT Goes Beyond Registrations and Renewals
While residents have a new and convenient way to access government services, Texas also is aiming to use the platform to improve residents’ safety.
“Public safety is always our top priority,” says DPS Director Steven McCraw. He says part of public safety is ensuring that state documents, such as driver’s licenses, are accurate and up to date.
Christopher Keel, principal at Deloitte Consulting, says, “TxT is a significant milestone in the delivery of digital services for Texans.”
As Texans reduce time waiting in line at physical offices, they can focus on what matters most, the “lives, careers and families that make Texas such a great place,” Crawford says.