The chief of Vermont’s Agency of Digital Services must balance internal and external demands.

State and local governments can prioritize and mitigate dangerous, hidden vulnerabilities.

This virtualization application helps state and local agencies make the most of their data center infrastructure.

The city enhanced connectivity for neighborhoods in need in partnership with Cisco.

Agencies need solutions that simplify security and provide cross-platform visibility in a multicloud environment.

These use cases demonstrate how surveillance cameras, drones and sensors can be force multipliers.

State and local agencies should consider multichannel, automated and data-driven approaches to fielding citizen inquiries.

State and local admins should assess identity management, network and digital infrastructure, and continuous monitoring and improvement.

Vehicle telematics optimizes routes, conserves fuel and supports maintenance.

Virtual desktop infrastructure keeps employees on the same page, wherever they may work.

Upgrading agencies to the powerful new operating system requires careful planning.

Service providers improve distribution identification and speed of benefits to eligible citizens.

Many government employees will soon first use artificial intelligence on the job.

The cost of failing to modernize can be greater than the price of refreshing systems.

Colorado, Hawaii and Maryland use machine learning to analyze information and produce real-world policy improvements.