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Local government IT leaders from Connecticut, Virginia and Wisconsin share strategies for AI, data governance and culture change to make digital services work for residents.

City tech chiefs from Hartford, Conn., and Corona, Calif., urge governments to harness artificial intelligence now, prioritizing governance, data security and staff training.

Key themes emerge as jurisdictions across the country mark October with training and security campaigns.

Cities cannot obtain the full power of data modeling without input from their neighbors.

The public sector has begun eyeing open platforms for edge computing to improve public safety, optimize infrastructure and enhance the citizen experience.

Gaming devices have significant potential to improve public sector training and workflows, especially at the state and local levels.

Connected infrastructure can tell officials when there’s something wrong, so they can act efficiently and cost-effectively to solve problems before they threaten citizen well-being.

In the region around Phoenix, municipalities pool resources through The Connective.

The city turned to Cisco Webex to make support readily available.

Cities must overcome cultural differences to maximize smart technology investments.