Backup and Restore Remain Critical to Citizen Services
Even further, Backup as a Service can provide agencies with a complete data storage infrastructure solution capable of delivering a premium citizen experience. Backup, disaster recovery and business continuity can have ambitious objectives such as near real-time failover, dramatically reducing downtime risk in critical state and local applications.
Just 63 percent of state and local government organizations whose data was encrypted used backups to restore data compared with the cross-sector average of 73 percent. Investing in solutions that prioritize rapid recovery minimizes downtime and enables quick restoration of systems. A unified data protection architecture is essential for data recovery and to achieve the fastest backups.
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San Luis Obispo County, for example, is utilizing as-a-service solutions to support its production environment, including the public website and case management systems. The county successfully reduced its footprint by 75 percent and power consumption by 59 percent and completed several nondisruptive upgrades that further protected financial workloads running on the enterprise resource system from growing cyberthreats.
Agencies must invest in the most secure systems, prioritizing backup and recovery to guard against potential threats, minimizing downtime, and delivering an optimal citizen experience. Data protection is a vital component of the contemporary data center that encompasses multiple platforms and technologies, efficiently provides critical data and applications with blazing-fast restoration and enables institutions to continue to derive real value from data. It also plays a crucial role in risk mitigation, continuity of services, protecting agency reputation and citizen satisfaction.
In addition to investing in Backup as a Service solutions, state and local agency leaders should build and improve in-house cybersecurity skills. Enhanced technical knowledge will assist them with selecting and applying the most advanced and data-savvy systems — many of which are in the cloud — and this will lead to more reliable data protection.
Government IT Leaders Must Embrace the Digital Shift
With the ever-growing threat of a ransomware attack or data breach, personalized solutions with rapid recovery ensure that agencies can protect sensitive data and avoid major organizational and service delivery disruptions. By investing in agile and adaptable Backup as a-Service technology systems, state and local IT leaders can take an active role in prioritizing the digital shift.
Agencies should strive to implement a technology ecosystem that allows them to manage storage and data protection through the use of as-a-service solutions, no matter where they are running. Investing in solutions that maximize data security helps to ensure that agencies are well positioned to advance their missions.
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