Chief Unification Officer
After more than a year on the job, Ahern identifies a convergence of threats that call for a unified response.
Copy Data in the Cloud
State and local agencies shouldn’t assume data stored in Software as a Service solutions or elsewhere can’t be lost.
Ideal or Idle Chat?
The Virginia IT Agency documents some advantages and issues some warnings for the popular artificial intelligence technology.
A Successful Business
The readily deployed customer relationship management tool boosts citizen interaction and streamlines internal processes.
Eyes Wide Open
Law enforcement agencies benefit from this rapidly evolving video surveillance technology.
This device is fast, robust and quickly connects to peripherals — all benefits to state and local governments.
Virtual and Visual
From automation to security, software-defined data centers can benefit state and local governments.
Keeping Data Out of Captivity
Administrators must train frontline employees, identify critical systems and implement identity management, among other actions.
The Citizen as a Customer
Around the nation, agencies strive to adopt tools for better communication with their constituents.
Secure in the City
Single sign-on applications offer a simple and affordable way to authenticate employees.
Getting into a Rhythm
Transportation systems seek to ensure their buses travel routes that meet residents’ needs.
Back It All Up
As data becomes more critical and varied, agencies take different approaches to protecting it.
Recover from Ransomware Steadily
As Ransomware as a Service proliferates, cities should ensure that they can restore data quickly to maintain functions.
Take a Load Off
The rising trend provides benefits for officials, employees and citizens while saving time and resources.
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